Terms and Conditions

Last updated: 1 december, 2025

Thank you for joining me here at This is Wellbeing!
Please make yourself familiar with the below terms and conditions to avoid any surprises.

CANCELLATIONS

We understand that unexpected things will always crop up when you least want them too but where possible, please give us as much notice as possible if you need to cancel a class booking, event booking or appointment booking.

Class and appointment cancellations within 12 hours of the booking start time or no-shows to the class forfeit the class/appointment charge, voucher or pass.

Event cancellations within 24 hours of the event start time or no-shows to the event forfeit any payment made.

MEMBERSHIPS

YOUR COMMITMENT:
When you purchase a This is Wellbeing membership, you are committing to a minimum membership term of 6 weeks, excluding any free period.

PAYMENTS:
Your membership will automatically renew every two weeks. If payment is not received on the date it is due, a late payment fee of $15 will be added to your next membership payment or invoiced separately. No refunds are available.

HOLDS/SUSPENSIONS:
After the initial 6 week minimum term, memberships may be put on hold for a minimum period of two weeks and a maximum period of two months. A maximum of two membership suspensions per year are permitted. Seven days notice prior to your next membership renewal payment is required in writing to [email protected] to request a membership hold. Please include the date the membership is to be put on hold and the date it is to resume. No refunds are available.

BOOKINGS:
Bookings are still required for classes, events, courses, workshops etc even though you are a member. Space is subject to availability and you must have a current membership at the time your booking occurs.

ONLINE CONTENT:
Any online content is the property of This is Wellbeing is not for public viewing unless authorised.

MEMBERSHIP CANCELLATION:
To cancel your membership, go to https://grampianswellbeing.offeringtree.com/ and log into your account {same log in you use to book classes on either Grampians Wellbeing or Grampians Physiotherapy sites}. Go to My Account / Memberships / Cancel Membership. Memberships cannot be shared and are not transferable.

DISCOUNT CODES:
You will receive an email after purchase with all these details and your relevant discount codes.

GIFT VOUCHERS

This is Wellbeing Gift Vouchers make a wonderful gift for that special woman in your life.

Vouchers are valid for 12 months from the date of purchase, are not redeemable for cash, cannot be transferred or used in conjunction with any other offer.

This is Wellbeing Gift Vouchers cannot be used to purchase memberhips.

PREGNANCY, INJURIES & MEDICAL CONDITIONS

If you are pregnant, injured or have a medical condition that may affect your ability to practice yoga, please discuss starting or continuing yoga with your health care professional and only attend if it’s recommended.

If you are pregnant or given birth within the last 6 months, medical clearance is required before attending any yoga classes, events, workshops or private yoga appointments.

Group classes are designed to suit a range of fitness levels but are aimed at a group level and may not be specific to individual needs (although these will always be considered where possible). Always listen to your own body and work within your range which may vary from day to day. Always feel free to sit out any pose that doesn’t feel right for you on the day. If you require more specific direction or modifications, please book in a private yoga session.

WAIVER

By choosing to participate in any session held by This is Wellbeing (including but not limited to classes, reiki, private yoga, wellbeing, coaching, workshops, retreats and events), you acknowledge the following:

Yoga involves physical exertion which may be strenuous, may cause physical injury and that you must judge my own capabilities with respect to practicing yoga. You assume full responsibility for any risks, injuries, or damages that you might incur in any This is Wellbeing session that you attend.

You are physically fit and have no medical condition which would prevent your participation in any This is Wellbeing sessions.

It is your responsibility to seek medical advice or consult with a physician prior to participating in any This is Wellbeing sessions if you have any concerns. Despite every effort, the risk of injury is always present and cannot be entirely eliminated.

You accept responsibility for your own wellbeing within any sessions and hold This is Wellbeing, any of its employees or representatives, forever harmless from any loss, claim, injury, or liability sustained or incurred by participating in This is Wellbeing sessions or through the use of any equipment.

You accept full responsibility if you injure, hurt or damage anyone else in any This is Wellbeing session or damage anyone else’s property.

You take full responsibility for your actions at all times during any This is Wellbeing session and when entering and exiting the premises or location where said session is being held.

Occasionally photos or videos may be taken for use by This is Wellbeing for promotional and advertising material. These can include, but are not limited to social and online media, print, newspaper, video and electronic means. You consent to my image being used in any promotional and advertising materials of This is Wellbeing and hereby release This is Wellbeing and waive any rights and claims, present and future, to any fees or royalties or other benefits whatsoever for and in connection with the use of the images.

Terms and conditions are subject to change if This is Wellbeing’s offerings change.